Job Description

Volunteer Coordinator - Children & Family Advocacy Center (Little Flock, AR) Building Resilience Through Service The Children & Family Advocacy Center (CFAC) in Little Flock, AR, is dedicated to empowering individuals and families impacted by trauma by providing comprehensive services in a supportive and trauma-informed environment. Our team works together to provide advocacy, mental health counseling, forensic interviewing, medical exams, and residential programming for women and children. We also have a full administrative team who oversees Operations, Development, and Community Relations. As part of our ongoing commitment to strengthening our community impact, we are seeking a Volunteer Coordinator to join our Community Relations team. This role is essential to the success of our programs and offers the right candidate the opportunity to help build and sustain a strong network of volunteers who are vital to delivering our services. Why This Role Matters: As Volunteer Coordinator you will be a connector -matching the needs of our organization with the talents and passions of our volunteers. In most cases, you will be the volunteer's first point of contact at the Children & Family Advocacy Center. Your efforts will help shape a positive, engaged volunteer experience and increase our capacity to provide vital services to women and children impacted by trauma. Key Responsibilities: Recruitment & Outreach Develop and execute effective volunteer recruitment strategies, using a variety of outreach methods and working closely with our Marketing Specialist to attract diverse volunteers who align with our mission. Training & Onboarding Lead the development of engaging and informative orientation programs for new volunteers, ensuring they are well-prepared and enthusiastic about their roles and responsibilities. Volunteer Engagement & Support Provide ongoing guidance, support, and check-ins for volunteers to ensure their success and retention. Foster a positive and inclusive environment where volunteers feel appreciated and empowered. Collaboration & Teamwork Work closely with staff across departments to ensure the effective integration of volunteers into all aspects of CFAC programming, fostering a strong team-oriented culture. Project Coordination Work with CFAC staff and Project Managers to schedule and assign volunteers to various programs and initiatives, ensuring alignment between volunteer skills and project needs. Recognition & Celebration Implement programs and events to recognize and celebrate the contributions of our volunteers, building a strong community and keeping volunteers engaged and motivated. Record-Keeping & Reporting Utilize volunteer management software (Bloomerang Volunteer) to track volunteer hours, activities, and impact. Prepare regular reports for internal and external stakeholders to highlight volunteer engagement and program outcomes. Community Outreach Represent the CFAC at community events to promote volunteer opportunities, build relationships with potential partners, and increase community awareness of our work. Ideal Candidate: We're looking for someone who is organized, detail-oriented, and passionate about making a difference. If you are a motivated self-starter who thrives in a collaborative environment, this is the perfect role for you. Qualifications: Education: Degree in Nonprofit Management, Human Resources, Communications, Business, or related field. Certification or experience in volunteer management is a plus. Experience: Proven experience coordinating volunteers or managing people, with an understanding of best practices in volunteer engagement. Skills: Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously. Excellent interpersonal and communication skills, both written and verbal, with a proven ability to engage and motivate diverse groups. Proficiency in Microsoft Office Suite; experience with volunteer management software (Bloomerang Volunteer) is a plus. Personal Attributes: Strong commitment to confidentiality, ethical standards, and the mission of the CFAC. Ability to work independently as well as collaboratively within a team. Why Work With Us? Joining the CFAC means you're contributing to something bigger than yourself. As a Volunteer Coordinator, you will directly impact the lives of women and children affected by trauma. Additionally, you will be part of a collaborative, supportive team that works together to provide holistic care. Benefits: Competitive nonprofit salary and a comprehensive benefits package: Choose between traditional (medical) or alternative benefits (spa services, meal prep partners, gym membership, etc), 401K with 2% company match after 1 year of employment, paid time off, professional development opportunities, including training, workshops, and mentorship. CFAC is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and celebrate diversity in our staff, clients, and community. Children's Advocacy Center of Benton County

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