Job Description
- Full Time
- Remote
- Posted 1 month ago
Customer We made a money+ app that gives everyone high-end rewards on every payment. Fluz aims to disrupt the payment experience by making it more social. Positioned at the intersection of social media, payments, and rewards, we are a fast-moving FinTech company experiencing significant growth. We sponsor H1B work visas.
We are looking for a relentless, results-oriented professional who excels at building relationships and managing complex projects to drive equitable outcomes.
What you will do
- Build strong, trusting client relationships through clear communication, proactive support, and tailored troubleshooting
- Manage multiple accounts, prioritize tasks, update CRM records, and ensure follow-through on commitments
- Resolve client issues with root-cause analysis, collaborate with teams, and provide clear documentation for escalations
- Analyze data, prepare reports, and use insights to drive client success
- Tailor pitches, address issues, and negotiate rates while balancing client needs and company goals
- Navigate shifting priorities, work across teams, and maintain flexibility in a fast-paced environment
Qualifications - Bachelor’s degree in Business, Communications, or a related field.
- Excellent communication skills, with the ability to simplify technical issues for non-technical audiences
- Proven ability to build strong client relationships and demonstrate strong negotiation skills.
- Problem-solving mindset with a focus on root-cause analysis, paired with experience in data analysis and reporting.
- Adaptability, self-motivation, and ability to balance priorities in fast-paced settings.
- Flexible availability, including the ability to work night shifts and weekends as required
- Nice-to-haves: experience with CRM tools like HubSpot, advanced Excel skills and data-driven sales strategies, and familiarity with creating workflows and pipelines
Industry
- FinTech
- Mobile Applications
EEOC
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About Fluz Fluz is a collaborative earning app that maximizes your money. Get cashback on everyday spends, earn even more by growing your circle, and make and receive payments with friends. Easy to join and free from hidden fees forever, Fluz gives you so many ways to make what you have go even further.
To apply for this job
email your details to family@fluz.app
Job Tags
Remote job, Full time, Work visa, H1b, Flexible hours, Shift work, Night shift, Weekend work,