Job Description

Job Description

Job Description

We are looking for a Home Care Scheduler to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to our clients.
You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the making sure that all clients schedules are filled with the appropriate care team member. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.
RESPONSIBILITIES

• Coordinate the use of our staff to ensure consistent quality of services for clients staffing needs
• Use web based scheduling application as the basis for all scheduling
• Create and maintain schedules for all employees
• Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
• Keep a hot list of all staff that can be placed immediately or used as backup for all call off situations
• Fill open shifts and securing coverage for call-offs or changes in clients needs
• Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
• Participates in determining hiring needs, as well as interviewing, hiring and training new staff
• Week night and weekend on call rotation
• Comfortable in being trained as a CAREGIVER
• CAREGIVER ON-CALL TASK

• High school diploma or GED
• 1-2 yrs patient scheduling experience
• Must be well organized, show great attention to detail
• Proficient with computer use and software applications
• Multi-tasker and customer service-oriented
• Excellent time management skills
• Home Health experience preferred

• Competitive compensation
• Training and support

Flexible work from home options available.

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