Job Description

Job Description

Job Description

The Medical Assistant supports healthcare providers by performing administrative and clinical tasks to ensure efficient patient flow and high-quality care. This role involves patient interaction, preparing examination rooms, assisting with procedures, handling medical records, and managing front-office tasks. The ideal candidate is compassionate, detail-oriented, and has a strong understanding of medical protocols and office procedures.

Key Responsibilities :

• Clinical Support :

  • Prepare patients for examination by taking vitals, obtaining medical histories, and documenting information in the electronic health record (EHR) system.
  • Assist providers during exams, procedures, and treatments as needed.
  • Administer medications, vaccinations, and injections as directed by the provider.
  • Collect and process lab specimens, perform basic lab tests, and prepare samples for external lab testing.

• Patient Interaction :

  • Greet and prepare patients for appointments, ensuring they are informed of the process and comfortable.
  • Educate patients on procedures, treatments, and follow-up care as directed by the provider.
  • Answer patient questions regarding medications, treatments, and procedures with clarity and empathy.

• Administrative Duties :

  • Schedule appointments, manage provider calendars, and handle patient check-in/check-out processes.
  • Verify patient information, insurance details, and assist with pre-authorizations and referrals.
  • Maintain accurate patient records and ensure all necessary documentation is completed in a timely manner.

• Office and Exam Room Maintenance :

  • Clean and disinfect exam rooms and instruments between patient visits to ensure a safe environment.
  • Restock supplies and ensure exam rooms are ready for use.
  • Order medical supplies as needed and keep an inventory of office stock.

• Compliance and Safety :

  • Follow all HIPAA guidelines to maintain patient confidentiality.
  • Adhere to infection control protocols and safety procedures to maintain a safe and sterile environment.
  • Participate in ongoing training and keep up-to-date with healthcare best practices.

Qualifications :

• High school diploma or equivalent required; completion of a certified Medical Assistant program preferred.
• Certification as a Medical Assistant (CMA, RMA, or equivalent) is preferred but not required in some practices.
• Prior experience in a healthcare setting is beneficial, but entry-level candidates with certification will also be considered.
• Proficiency with EHR systems and basic computer applications.

Key Skills :

• Clinical Knowledge : Familiarity with basic medical procedures, medications, and healthcare practices.
• Patient Care : Compassionate and professional approach to assisting and interacting with patients.
• Attention to Detail : Accuracy in documenting patient information, vitals, and test results.
• Organizational Skills : Efficient multitasking ability to manage clinical and administrative duties.
• Communication : Clear verbal and written communication skills to interact with patients and healthcare providers.

Work Environment :

• Medical office or clinic setting with frequent patient interaction.
• Requires prolonged periods of standing, walking, and occasional lifting of equipment or supplies.
• Use of personal protective equipment (PPE) and adherence to safety protocols.

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