Job Description

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About Us

CMB is a full-service custom market research and strategy firm based in Boston. As a Top 30 Insights & Analytics company, we’re known for our relentless business-decision focus and cutting-edge creativity. Our passion is helping the world’s leading brands engage, innovate, and grow. We leverage the best of advanced analytics, consumer psychology, and market strategy to tackle game-changing initiatives and business challenges for our clients.

What about our culture? Simply put, our people are our power. We have a diverse, inclusive and collaborative team of bright perspectives and curious minds. At CMB you’ll have plenty of opportunities to achieve your full potential. From learning new skills, expanding your expertise, and continuing to advance your professional development, you will feel supported and valued.

Our benefits say a lot about how much we value our employees: we offer a fully paid sabbatical, a $250 wellness stipend, paid time off to volunteer, generous medical plans, a 401k match, and more. Every employee also gets to enjoy an employee stock ownership plan (ESOP).

ESOP? Yes, we are 100% employee owned! An ESOP is like a qualified retirement plan, similar to a 401k, but you don’t have to make any contributions to participate in the rewards. When we each work hard to provide exceptional service and deliverables to our clients, the positive performance of the company increases the value of our stock and enables the accumulation of wealth for all our employee-owners.

About the Position

Are you ready to kick start your career in market research? Our growing team is looking for the next generation of Insights Consultants to work with the world’s leading brands. The Insights Associate role serves as the introductory point for that path. Insights Associates learn the ropes of quantitative and qualitative project execution through vendor management, contributing to questionnaire development, performing basic data analysis, assisting with client-ready deliverables and more.

This role reports to a dedicated Insights Associate Team Manager and is based in Boston. It supports successful client-project delivery across the company. A structured skills training program is provided which offers introductions and access to Subject Matter Experts throughout CMB. Additionally, every Insights Associate is assigned a dedicated mentor (an experienced CMB Researcher) and is presented with many opportunities to learn by observing and interacting with team members and clients.

About You

People say you are detail-oriented, analytical and a valuable team player. You are comfortable taking initiative and you’re driven to get things done, even if it means juggling multiple priorities. You are insatiably curious, always looking to learn more, solve challenges and share your thoughts with others. These are just a few of the reasons you’re excited to work for a market research company that is established and has a record of success – just like CMB!

About Your Background

You’ve worked hard to get to where you are, and now you’re looking for an entry level role to begin building a successful career in market research. Here’s what you’ll be doing and the qualifications we are looking for:

Responsibilities & Expectations

Client Services

• Adhere to CMB’s defined approaches, processes, and best practices
• Take advantage of training and development opportunities
• Contribute to a team and/or committee for ongoing CMB initiatives
• Follow CMB- and client-specific Information Security Policies
• Ensure end-to-end client/project delivery in alignment with Sales & Account Management leading to high client satisfaction with project deliverables

Essential Duties

• Assist project team with managing entire project lifecycle for quantitative and qualitative research, including client management and communication
• Contribute to the development of questionnaires
• Actively own and manage external vendor relationships throughout projects
• Oversee data collection tasks, which includes questionnaire programming, recruiting participants, and providing data collection updates
• Collaborate with dedicated project team on data cleaning, processing, tabling, and proofing
• Collaborate on the creation of client-ready reports and presentations, including template creation, table/chart formatting, proofreading, and editing
• Assist with project administration tasks such as creating and updating project schedule, drafting project kick-off materials, and reviewing project budget and financials
• Effectively communicate with insights consultants, peers, and other senior staff
• Demonstrate commitment to using CMB processes and Insights Associate tools

Qualifications

• Bachelor’s degree in Statistics, Market Research, Marketing, Psychology, Sociology, Applied Economics, Political Science, or related field
• Previous market research coursework and/or up to 2 years of professional market research experience preferred
• Ability to establish and manage relationships with clients, vendors, and co-workers
• Extremely high attention to detail
• Excellent at managing multiple projects and priorities
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Basic knowledge of at least one research platform or data management/analysis software package preferred (e.g., MarketSight, Python, Qualtrics, Q, SPSS, SQL, Alteryx)
• Sense of humor and self-awareness

*No agency assistance needed*

*No visa/work authorization available*

CMB strongly encourages candidates from diverse backgrounds and experiences to apply. We recognize that people from structurally marginalized groups often only apply to jobs if they meet 100% of the qualifications, despite the reality that applicants rarely ever meet 100% of the qualifications. If you have demonstrated experience in the custom market research and insights industry and this position aligns with your experience and interests, please apply!


CMB is an Affirmative Action and Equal Opportunity Employer and encourages applications from all qualified individuals without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or protected veteran status, or to other non-work-related factors. As part of our commitment to inclusivity, CMB will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Kate Milligan at kmilligan@cmbinfo.com.


The annual base salary range for this position is $48,600-$56,000 plus bonus, benefits, and an employee stock ownership plan (ESOP). The base salary is dependent on a variety of factors including (but not limited to) experience, expertise, skills, and employee's location.

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