Job Description

Job Description

Job Description

Job Title: Director of Human Resources

Department: Operations

Reports To: Chief Administrative Officer (CAO)

Salary: $75,000 - $80,000 Full-Time, Exempt

Position Summary

The Director of Human Resources is a strategic leader and key partner in fostering Lakeside Association's mission, values, and long-term success. This role encompasses oversight of all HR functions, including workforce planning, talent acquisition, employee relations, compliance, and leadership development. The Director will lead initiatives to enhance organizational culture, ensure compliance, and optimize operational performance, aligning HR strategies with the organization's broader goals.

Key Responsibilities

Strategic Leadership

• Partner with the Chief Administrative Officer (CAO) and executive leadership team to design and implement HR strategies that align with the organization’s mission, vision, and strategic plan.
• Conduct regular workforce assessments to identify gaps, future needs, and opportunities for organizational growth.
• Develop and implement initiatives to promote diversity, equity, inclusion, and belonging (DEIB) across all levels of the organization.
• Monitor HR metrics and analytics to provide data-driven recommendations for organizational improvement and strategy refinement.
• Serve as a change agent, driving initiatives that improve employee engagement and operational effectiveness.

Talent Acquisition and Management

• Design and execute innovative recruitment strategies to attract qualified candidates for year-round, seasonal, and volunteer positions.
• Partner with department leaders to create detailed workforce plans, job descriptions, and hiring timelines to meet staffing needs.
• Oversee onboarding programs to ensure a seamless transition for new hires, including orientation, training, and cultural integration.
• Develop and maintain career pathways and professional development programs to support employee growth and retention.
• Design succession planning frameworks to identify and prepare high-potential employees for leadership roles.

Employee Relations and Engagement

• Function as a primary resource for resolving sensitive and complex employee relations matters, including investigations, disciplinary actions, and conflict resolution.
• Collaborate with leadership to design and implement programs that promote employee recognition and engagement.
• Regularly assess employee satisfaction through surveys, focus groups, and feedback sessions, using findings to drive improvement initiatives.
• Provide coaching and guidance to supervisors and managers on team building, conflict management, and fostering a positive workplace environment.

HR Operations and Compliance

• Oversee all HR operations, including payroll administration, benefits management, HRIS functionality, and compliance tracking.
• Conduct audits of HR policies, procedures, and systems to ensure compliance with federal, state, and local regulations.
• Implement and manage a robust employee handbook, updating policies and procedures as needed to reflect regulatory changes and organizational priorities.
• Ensure proper management of employment records and data confidentiality in compliance with applicable laws and best practices.

Learning and Development

• Assess training needs across the organization and develop programs to enhance leadership skills, technical competencies, and soft skills.
• Design and deliver training programs, including compliance training, supervisory development, and DEIB initiatives.
• Partner with managers to create individualized development plans for employees, ensuring alignment with career goals and organizational needs.

Compensation and Benefits Administration

• Oversee compensation benchmarking to ensure the organization remains competitive in attracting and retaining talent.
• Manage benefit plan design and administration, ensuring offerings align with organizational goals and employee needs.
• Conduct annual benefits reviews, including open enrollment processes and vendor negotiations.
• Lead initiatives to educate employees about compensation structures, benefits options, and available resources.

Change Management and Organizational Culture

• Serve as a key driver of cultural initiatives, promoting Lakeside’s mission and values across all HR practices and programs.
• Develop and execute communication plans to keep employees informed and engaged during organizational changes.
• Foster collaboration between year-round staff, seasonal employees, and volunteers to ensure a cohesive and inclusive workplace environment.
• Build and maintain trust with employees at all levels, acting as a liaison between staff and leadership.

Risk Management and Compliance

• Ensure compliance with all workplace health and safety standards, including OSHA requirements.
• Develop and implement risk management policies, including workplace harassment prevention, code of conduct adherence, and whistleblower protections.
• Conduct regular training sessions to ensure staff are informed about compliance and ethical workplace practices.

Budget Management

• Develop, monitor, and manage the HR department’s annual budget, ensuring alignment with organizational priorities.
• Identify opportunities for cost savings while maintaining high-quality HR services and programs.
• Provide regular reports on budget performance and resource allocation to the CAO.

Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field is required.
• Master’s degree preferred.

Experience

• Minimum of 8-10 years of progressive HR leadership experience, including 3+ years in a senior-level HR role.
• Nonprofit or mission-driven organizational experience preferred.

Certifications

• SPHR, SHRM-SCP, or equivalent certification strongly preferred.

Skills

• Strong strategic thinking and problem-solving capabilities.
• Exceptional communication and interpersonal skills.
• Proven track record of building and leading high-performing teams.
• Comprehensive knowledge of HR laws, regulations, and best practices.

Compensation and Benefits

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including:
  • Health insurance.
  • Retirement contributions.
  • PTO, Sick Time, and holidays

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