Job Description

Job Description

Job Description

Parts Manager Job Summary

New Haven County Dealer is searching for a Parts Manager to help our customers get the replacement parts they need. In this position, you will oversee the entire parts department. This involves managing employees, checking inventory, and ordering new parts when necessary. You will also directly handle customer service when an issue needs extra support. Our ideal applicant has several years of experience working with auto parts, preferably with some leadership or management experience. You also need strong customer service and communication skills.

Responsibilities

· Locate, order, and provide correct parts, accessories and merchandise while maintaining the highest level of customer satisfaction

· Assist with service management and cross train with service writing

· Become knowledgeable and maintain all company policies and procedures

· Maintain control of parts inventory and control obsolescence

· Maintain profitability

· Adhere to all safety and environmental protocols

· Oversee training for parts personnel

· Maintain parts department appearance and organization

· Maintain control of parts costs, system sourcing, and location/storage

· Maintain control of parts cores

· Maintain physical inventory reports on tires, oil, and cores

· Maintain and consistent watch on purchase orders (POs) through the Reynolds and Reynolds system; requiring POs be issued for all orders/purchases at time of order, assuring correct PO is recorded on all invoices

· Prior parts management experience in a dealership preferred

· Management and Parts inventory experience is required

· Good verbal skills

· Strong people skills

· Ability to interact with various levels of management and customers

· Ability to lift 50 pounds

· Health, Dental and Vision insurance

· 401K

· Paid time off

· Life Insurance

· Management: 3 year (Preferred)

· Parts Department: 3 year (Preferred)

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