Job Description

Join Lady L Cannabis as an Assistant General Manager and immerse yourself in the evolving world of legal cannabis. You'll become a vital part of a passionate team dedicated to educating customers on wellness solutions through quality products. Engage with a diverse clientele, helping them navigate their choices to enhance their lives. We plan to open in April 2025 and will hire leading up to our grand opening. Position : Assistant General Manager Location : Lady L Cannabis, 547 West Side Ave, Jersey City, NJ Reports To : General Manager Job Type: Full-Time Compensation : $60,000 + Bonus Eligible Benefits: Employee Assistance Program w/Mental Health Support + 5 paid volunteer hours + Professional Development About Lady L Cannabis Lady L Cannabis is a bold and electric, woman-owned and operated dispensary located in the heart of Jersey City's West Side, dedicated to providing a welcoming, educational, and compliant cannabis shopping experience. We serve our local, diverse community with a curated selection of premium cannabis products in a boutique setting. Position Overview The Assistant General Manager (AGM) at Lady L Cannabis plays a key role in both daily store operations and inventory management. The AGM will oversee staff, scheduling, compliance, and inventory while also providing hands-on customer service and operational support. This role ensures seamless integration of inventory management with sales and a high standard of customer experience. The ideal candidate is an organized leader with strong cannabis retail and compliance knowledge, excellent customer service skills, and the ability to manage a dynamic and fast-paced environment. Responsibilities Retail & Staff Management Staff Management : Supervise and support the budtender team, providing guidance, training, and ongoing development to ensure a high standard of customer service. Hiring & Training: Lead hiring, onboarding, and continuous training for staff to ensure compliance, customer service excellence, and product knowledge. Handle terminations as necessary in coordination with the General Manager to maintain a productive, compliant, and positive work environment. Scheduling & Operations: Create and manage staff schedules to ensure coverage, balancing operational needs and employee availability. Store Opening & Closing: Hold keyholder responsibilities, ensuring security and operational protocols are followed. Budtender Service: Assist customers with product selection, educate them on cannabis products, and process transactions as needed. Customer Service Oversight : Maintain a customer-focused atmosphere by addressing escalated customer inquiries or concerns with professionalism and empathy. Serve as a role model for excellent customer service and problem resolution. Compliance & Safety: Ensure adherence to all New Jersey cannabis regulations, including ID verification and packaging laws. Sales Goals & Performance Tracking: Monitor store performance, support the General Manager in achieving sales targets, and motivate staff to meet store goals. Team Collaboration and Communication : Foster open communication with the General Manager and team members, sharing feedback and updates to promote a cohesive, respectful work environment. Continuous Improvement: Identify opportunities to streamline operations, reduce waste, and enhance customer satisfaction. Keep informed on industry best practices and new METRC requirements. Inventory & Purchasing Management Product Procurement: Oversee product ordering based on sales trends, customer demand, and stock levels. Inventory Tracking & Compliance: Ensure inventory accuracy by overseeing METRC compliance and conducting regular audits. Vault & Order Fulfillment: Maintain an organized and compliant vault system, ensuring efficient fulfillment of front-of-house orders. Product Lifecycle Tracking: Monitor product expiration dates and manage compliance for product disposal when necessary. Data & Sales Integration: Align inventory levels with sales data and customer demand to maintain optimal stock levels. Regularly update the Dispensary Manager on stock levels and purchasing needs. Supplier Relations: Work with vendors to secure high-quality products that align with Lady L Cannabis's mission. Qualifications Age Requirement: Must be at least 21 years old. Education: High school diploma or GED required; college coursework in business, management, logistics, or a related field is a plus. Experience: Minimum of 1 year in a retail management or inventory role, preferably in cannabis or another highly regulated industry or retail. Skills: Strong leadership and interpersonal skills with the ability to mentor and develop staff. Excellent organizational and time management skills. Knowledge of New Jersey cannabis regulations or a willingness to learn quickly. Proficiency in METRC, POS systems, and inventory management tools. Strong problem-solving skills and ability to remain calm under pressure. Physical Requirements: Ability to lift up to 30 lbs and stand for extended periods. Availability: Must be flexible to work opening and closing shifts, weekends, and holidays. Background Check & Compliance Training: Must pass required background checks and complete all necessary compliance training per New Jersey law. Why Join Lady L Cannabis? At Lady L Cannabis, we are committed to fostering a welcoming, community-driven retail cannabis experience. As an Assistant General Manager, you will be integral to the success of our store, leading the team while ensuring compliance, operational efficiency, and an outstanding customer experience. Lady L Cannabis is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply Today Be part of a team dedicated to elevating the retail cannabis experience. We look forward to welcoming you to Lady L Cannabis! Lady L Cannabis

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